Arizona Department of Revenue
Online Customer Service and Alternatives
The ADOR websites offer many of the services and information online that you might otherwise obtain in person at an ADOR office. If at any time you choose not to proceed with an online transaction, your choice will in no way affect your ability to perform the transaction with ADOR through other means such as the mail or in person at an ADOR office.
Collection and Use of Information
Information Collected and Stored Automatically by Cookies
e do not use “cookies” to gather information during your visit unless we are conducting a survey and need them to prevent duplicate results. The web server that hosts the DOR site does gather certain information about the visit automatically in a standard log file. This information never identifies you personally and consists of only the following items:
We use this information to gather statistics about the amount of use the site receives. Again, we do not automatically record information about you as an individual. This information is not shared, sold, or otherwise disseminated by DOR.
Information You Provide
You do not have to give us any personal information to visit our web site. No personally identifying information (such as your name, e-mail address, or Social Security number) will be collected unless you choose to provide that information to us.
To process return or payment information or to provide you access to your own tax information, ADOR may require that you enter personal information. ADOR is permitted by law to require this information and it is needed to process your online transaction.
Information and applications submitted online will be treated in the same manner as information submitted in person or by mail. Online return and payment information is retained in the Department’s records pursuant to its normal retention schedule. The Department may share information, such as a joint tax application, with other state agencies as required or authorized by law.
The information you disclose to the Department is generally treated as confidential pursuant to A.R.S. § 42-2001. Confidential information may only be disclosed as set forth in the applicable statutes, including A.R.S. §§ 42-2003 and 44-315. Non-confidential information will generally become a matter of public record pursuant to A.R.S. § 39-121, et seq., which means that ADOR may be required to provide the information in response to a public records request or in response to a warrant, subpoena, or other court order. Please be assured that your personal information will not be shared, sold, or otherwise disseminated to any outside person or entity, except as required or authorized by law.
Information Collected from Children
ADOR has taken several steps to safeguard the integrity of its computer systems and networks. These steps include, but are not limited to individual authentication, the security of transmitted data, security monitoring, auditing, and encryption of your information. Security methods and measures have been integrated into the design, implementation and day-to-day practices of the ADOR websites.
Other External Links Disclaimer
This policy may be updated or revised from time to time, so please check back with the applicable web site periodically in order to receive advance notice of any substantive changes to the manner in which the information you disclose on this website may be collected, used, or disseminated.